It has become widely accepted that creativity and innovation are crucial to business success, especially in the ever-changing and uncertain world we live in today. While creativity is the ability to produce new and unique ideas, innovation is the execution of that creative ideas.

When properly fostered, creativity and innovation create inventive problem solving for your business or your audience. Think of technological innovations! They solve day-to-day problems and make life more convenient for all.

The same rule applies with business innovations. Creative and innovative problem solving can make your company run more efficiently. They can also make a name for your business and create the competitive edge all businesses strive to achieve.

The importance of creativity and innovation in SMEs

Without creativity and innovation, companies would be stuck in a rut. They would utilize the same marketing/promotion campaigns, business strategies, or maybe even sell uniform products and services. But once your business brain is able to think creatively, the possibilities are endless.

By being creative, your business is more likely to become innovative. And by being innovative, your business is more likely to offer something new, making you a step ahead of others in the industry. Encouraging business creativity pays internal dividends as well. Your company gets a variety of ideas for problem solving and staff becomes more engaged.

A UK study shows that employees are most productive when they are challenged by interesting work and allowed to implement their initiatives. Too many rules and procedures, on the other hand, stunt productivity. In other words, giving employees opportunities to innovate pushes business productivity and agility.

Empowering SME creativity and innovations sounds like a tall order, but innovation comes in many forms, not just cutting-edge technology and design. For many service-fed industries, this simply means meeting customer demands, going the extra mile, or approaching your market in a different way to competitors.

How can you implement creativity and innovation in your business?

For SMEs looking to encourage innovation from within, the answer is to not limit yourself to your organization. Collaborating, sharing knowledge, and broadening your network fill your business with fresh ideas and help improve your business’ growth prospect. Of course, take care to keep internal data private, but exposing yourself and your staff to external connections adds to your repertoire of knowledge and ideas to explore. Outside connections can also provide objective feedback to your ideas.

Internally, you can push creativity and innovation by intellectually challenging yourself and your team. It’s important that your team is sufficiently challenged. Too little of a challenge will cause boredom, but too much will cause stress. Find a healthy balance to help them sharpen their creative minds.


It’s very clear that creativity and innovation are advantageous for your business. Innovation provides a culture of creative thinking that enables you and your team to think outside the box and come up with new and interesting ideas.

A version of this article was published on our sister company blog here.

This article was written by Funding Societies, the first peer-to-peer (P2P) financing platform in Malaysia. We provide working capital financing for small and medium-sized enterprises (SMEs); we also offer investment opportunities with returns up to 14% per year. To learn more about us, click on our website here.

You can also see our up-to-date progress and statistics in Southeast Asia here.